Customer Service Live Chat

If you have questions or concerns about OLTPRO Software, e-filing, deciphering error codes, or technical issues; please contact our customer support team and a qualified customer service representative will assist you.

• Comprehensive Knowledge Base
  Search our knowledge base to answer questions on credits, deductions, etc.
• E-mail
  If you would like to ask one of our customer service agents a question about your return or our site, just send us an email to oltpro@olt.com . *Responses are usually received within 24-48 hours.
• IRS Toll Free Contact Numbers
  The IRS provides toll free numbers for individuals and businesses with questions relating to their income tax return or refund.
• Phone Support
  We offer phone support during office hours at (816) 232-9095 OR (877)OLT-4-PRO.
  
  Office hours during tax season:
  • Monday thru Friday CST - 7am to 10pm
  • Saturday CST - 8am to 5pm
  • Sunday CST - 10am to 4pm
  
  Office hours during off season:
  • Monday thru Friday CST - 8am to 8pm
• Remote Support
  
  • For remote support Click here